Provider payments

As you may be aware, the NDIS is taking steps to reduce fraud and non-compliance behaviour.

Starting March 2024, the NDIS may take longer to verify some claims before processing payments.


Valid claims will be paid within 2 to 3 business days, while some payments may take up to 10 days from the date they are claimed.

We aim to submit invoices as quickly as possible from our end. However, please be aware that there are steps involved before an invoice is submitted 
via the NDIS portal. This includes data entry, verification, and client approval (48 hours to 7 days).